Healthspan Blog

Long healthspans mean happy lives

Lenox Hill Hospital in Manhattan: negative experiences

25th February 2007

Lenox Hill Hospital claims to be world-reknowned and score well on patient satisfaction surveys. Natuarally, the satisfied patients make less noise than the angry patients, but I did hear from one unhappy patient recently:

I broke my arm playing basketball Friday morning (both bones)and needed surgery. So I go to Lenox Hill and waited 3 hours for a room! Meanwhile, there were only 3 people on that God damn floor! OK, so I get up to my room and what do I find? Blood in the toilet! My orthopod promised me surgery on Friday so I went the whole day not eating or drinking. Meanwhile, I’m in excruciating pain and my surgery gets pushed to 10 AM Saturday. I spent 14 fn hours without food or drink, in excruciating pain, without an IV and anxious as all hell for my surgery.

And one other:

They almost killed my dad there after his heart attack. He was in the ICU and they accidentally kicked out one of his IV’s and he almost bled to death before they discovered it…

And this is where they teach new doctors…

Lenox Hill Hospital, on Manhattan’s Upper East Side, is a 652-bed, fully accredited, acute care hospital and a major teaching affiliate of NYU Medical Center. Founded in 1857, the Hospital has earned a national reputation for providing the highest quality care, training new physicians, contributing to progress in research, and offering innovative community outreach programs.

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